From refrigerators and washers to ovens, dryers, and dishwashers — Prime Fix Appliance delivers expert, same-day repair for every major home appliance in Austin, TX. Certified technicians. Transparent pricing. A warranty on every job.
We've earned our reputation one repair at a time — through technical excellence, honest pricing, and the kind of service that turns first-time callers into lifelong customers.
A broken refrigerator can cost you hundreds of dollars in spoiled food within hours. That's why Prime Fix Appliance maintains a 24/7 emergency dispatch team serving all Austin ZIP codes. We guarantee same-day appointments for most service requests, and our emergency line is staffed around the clock — nights, weekends, and every holiday on the calendar.
Every technician at Prime Fix Appliance holds current factory certifications and completes ongoing technical training as manufacturers release new appliance platforms. Our team has deep hands-on experience with every major brand on the market — from legacy Whirlpool and GE systems to the latest Samsung and LG smart appliance technology. You get expert service, not a guesswork repair.
We believe in complete pricing transparency. Before any work begins, you receive a written estimate detailing every component of the job. Our rates are competitive and flat — no hidden labor charges, no inflated parts markups, no surprise fees on your final invoice. You approve the cost; we execute the repair. It's that simple, and it's the way we've always done business in Austin.
Every repair Prime Fix Appliance performs is backed by our comprehensive 90-day parts and labor warranty. If the same issue returns within 90 days of our service call, we return and resolve it at no additional charge — no questions, no debate. This warranty reflects the confidence we have in our technicians and the quality of every replacement component we install.
Our service vehicles are rolling warehouses, stocked with thousands of OEM and OEM-equivalent parts for the appliance brands we service most frequently. This means the majority of Austin repairs are completed in a single visit — no waiting days for parts to arrive, no second trip, no additional inconvenience for your household. We respect your time as much as you do.
Prime Fix Appliance is an Austin company, not a national franchise. Our technicians live in the same neighborhoods they serve — South Austin, Travis Heights, East Cesar Chavez, Slaughter Lane, and beyond. Our reputation is built entirely on word-of-mouth from satisfied Austin customers. We are accountable to this community, and that accountability makes us better at every job we take on.
We repair the full spectrum of household appliances. If it plugs in or runs on gas and lives in your Austin home, our team has fixed it — thousands of times.
Our 4.9-star average across Google and Yelp is the result of thousands of successful repairs and the trust of Austin families who rely on us year after year.
Our Samsung French door refrigerator stopped cooling on a Sunday afternoon with a full week's worth of groceries inside. Prime Fix had a technician at my South Austin home within three hours. He diagnosed a failed start relay, had the part on his truck, and our fridge was running cold again before dinner. Absolutely incredible service.
We called Prime Fix after our LG front-load washer started leaking all over our laundry room floor. The technician arrived on time, immediately identified a torn door boot seal, and replaced it with a genuine OEM part he had on the truck. He also ran a diagnostic cycle to confirm everything else was functioning properly. Thorough, honest, and fair priced.
The igniter on our Bosch wall oven failed the week before Thanksgiving. I called Prime Fix at 7 AM and a technician arrived by 9. He had the oven apart, the faulty igniter replaced, and everything back together and tested by 10:30 AM. We had a perfectly working oven in time to cook our holiday meal. These guys are lifesavers — genuinely.
Same-day service across Austin. Transparent pricing. 90-day warranty on every repair. We're available right now.
Prime Fix Appliance has been the appliance repair company Austin homeowners trust most since we opened our doors in 2006. From our base at 2007 Matthews Ln in the 78745 ZIP code, our mobile service teams cover every corner of Austin — from the Domain in the north to Slaughter Lane in the south, and from Bee Cave Road in the west to Manor Road on the city's eastern edge.
Austin is a city that runs on technology — and the advanced appliances in modern Austin homes reflect that. Our technicians are trained and current on the latest smart appliance platforms, Wi-Fi-connected refrigerators, heat pump dryer systems, and induction cooktops that require specialized diagnostic tools and firmware-level knowledge. We are not a general handyman service; we are appliance repair specialists who invest heavily in the technical education our customers deserve.
Austin's climate also creates unique challenges for appliances. Extreme summer heat can accelerate compressor wear in refrigerators and overwork HVAC-integrated systems. Our technicians understand these regional factors and incorporate them into every diagnostic assessment, helping customers extend the life of their appliances with proactive maintenance recommendations alongside any repair work performed.
When you call Prime Fix Appliance at +1 512-877-2590 or email us at info@primefixappliance.site, you're connected directly with an Austin-based repair professional. Our team takes pride in providing the kind of service that earns referrals — and our business growth has come almost entirely from recommendations by satisfied customers throughout Central Texas.
Nearly two decades of showing up on time, diagnosing problems correctly, and fixing appliances that keep Austin families comfortable and functional — that's our story.
Prime Fix Appliance was founded in 2006 by a team of appliance service veterans who had one shared frustration: homeowners in Austin deserved better than the unreliable, overpriced appliance repair options that dominated the market at the time. We set out to build something different — a repair company where technical excellence, honest pricing, and genuine respect for the customer would be the standard, not the exception.
Starting with two service vehicles and a clear commitment to doing things right, we built our client base one successful repair at a time. Word spread quickly in South Austin neighborhoods that Prime Fix was different — technicians who showed up when they said they would, diagnosed problems accurately on the first visit, and charged what they quoted. From that foundation, we've grown steadily into one of Austin's most respected home service companies.
Today, our fleet of fully stocked service vehicles covers every Austin ZIP code, seven days a week, 24 hours a day. Our team includes multiple factory-certified technicians across all major appliance platforms, a full-time customer service team based right here in Austin, and a parts inventory that allows us to complete the vast majority of repairs in a single visit. Despite our growth, our operational philosophy remains identical to what it was on day one: earn every customer's trust by fixing their problem correctly and treating them fairly.
Austin has grown dramatically since 2006, and Prime Fix has grown with it. We've repaired appliances in bungalows in Bouldin Creek, high-rises in downtown, new construction homes in Mueller, and sprawling properties in Westlake. The city's diversity is reflected in the variety of appliance brands, configurations, and usage patterns we encounter every week — and our team embraces that variety as an opportunity to continuously expand our expertise.
We are deeply proud of what Prime Fix Appliance has become: a company with nearly 12,000 completed repairs, a 4.9-star average customer rating, and a client retention rate that speaks to the lasting relationships we build with every household we serve. Austin chose us, and we show up every single day worthy of that trust.
Built from the ground up in South Austin. Still locally owned and operated after 18+ years of continuous service.
From single-family homes to apartment complexes and commercial kitchens across all of Austin and Travis County.
Rated 4.9 of 5 across Google, Yelp, and Angi by thousands of verified Austin customers.
Every repair we perform — guaranteed. If it recurs within 90 days, we fix it at zero additional cost.
These aren't words on a wall — they're the non-negotiable standards that every Prime Fix technician and team member upholds on every single job.
We never recommend a repair before we understand the exact root cause of the problem. Every service call begins with a thorough diagnostic assessment using professional tools and genuine technical knowledge — not guesswork or generic fixes.
You receive a written, itemized repair estimate before any work begins. No surprise charges, no scope creep, no invoices that don't match what was agreed upon. Our pricing transparency is absolute, and our technicians are empowered to explain every line item in plain English.
It's tempting to patch the obvious failure and leave. We don't do that. Our technicians are trained to identify underlying causes — a worn bearing that will fail the motor in three months, a clogged vent that's causing heating inefficiency — and communicate those findings honestly so customers can make informed decisions.
We work in people's homes, which means we work with complete care and respect. Technicians wear boot covers, use drop cloths when needed, clean up thoroughly after every repair, and treat every property as if it were their own. You'll never find our team leaving debris, tools, or packaging behind.
Appliance technology evolves rapidly. Smart connectivity, inverter compressors, heat pump systems, digital control boards — the appliances in Austin homes today are significantly more complex than those of a decade ago. We invest continuously in training, tools, and diagnostic equipment to stay ahead of these changes for our customers.
Our 90-day warranty is not a liability document — it's a commitment. We are accountable for the quality of every repair we perform, and we resolve any issue that falls within our scope of work promptly and without debate. Accountability is what builds relationships that last decades.
Every technician on our team holds current factory certifications. Prime Fix Appliance maintains full liability insurance and workers' compensation coverage on every service call in the Austin area.
Free diagnostics with repair. Same-day scheduling. A warranty on every job. Book your repair right now.
Every major home appliance repaired by factory-certified technicians, using OEM-grade parts, and backed by our 90-day parts and labor guarantee. Available 24/7 across all Austin ZIP codes.
We repair every major appliance type and brand found in Austin homes — from vintage models to the latest smart appliance platforms.
Your refrigerator works harder than any other appliance in your home — running continuously, 24 hours a day, in Austin's intense summer heat. When it fails, food spoilage can become costly within hours. Prime Fix Appliance's refrigerator repair technicians are among the most experienced in Central Texas, with deep expertise across every refrigerator style: top-freezer, bottom-freezer, side-by-side, French door, counter-depth, and built-in configurations.
We diagnose and repair all refrigerator failures including compressor failures, refrigerant loss and recharge, evaporator and condenser fan motor replacement, defrost system failures, ice maker malfunctions, water dispenser problems, door gasket and seal replacement, temperature control board issues, unusual noises from mechanical components, and complete diagnostic scanning of smart refrigerator control systems. Our service vehicles carry the most common replacement parts for all major brands, enabling same-day repair completion in the majority of Austin service calls.
Brands we service include Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Sub-Zero, Bosch, Frigidaire, Electrolux, Thermador, and all other major manufacturers sold through U.S. retailers.
A malfunctioning washer or dryer brings household routines to an abrupt halt — and in Austin's warm climate, the inability to keep up with laundry can quickly become a significant inconvenience. Prime Fix Appliance's laundry appliance technicians handle every type of washer and dryer failure across all brands and configurations, including top-load and front-load washing machines, electric dryers, gas dryers, stackable units, and combination washer-dryer appliances.
Washing machine repairs we perform include: pump and motor replacement, drum bearing and spider arm repair, door boot and seal replacement for front-load machines, control board diagnostics and replacement, water inlet valve service, agitator and drive belt repair, drainage system restoration, spin cycle failure correction, and error code diagnosis for smart washer platforms including Wi-Fi-connected models from Samsung, LG, and Electrolux.
Dryer repairs include: heating element and igniter replacement, thermal fuse and thermostat repair, drum belt and roller replacement, blower wheel cleaning and replacement, gas valve and safety valve service, control board and timer replacement, and complete lint and vent system inspection and cleaning — which is also a critical fire safety service for Austin homeowners.
A malfunctioning oven or range disrupts meal preparation and, in the case of gas appliances, can present genuine safety hazards. Prime Fix Appliance's cooking appliance technicians are certified to service both gas and electric configurations and bring the highest safety standards to every service call involving gas components. We service freestanding ranges, slide-in ranges, wall ovens (single and double), over-the-range configurations, and built-in cooktops of all types.
Common oven and range repairs we perform in Austin homes include: bake and broil element replacement, gas igniter and spark module repair, oven thermostat calibration and replacement, control board and digital display replacement, door hinge and gasket repair, convection fan motor replacement, gas valve and safety valve service, surface burner repair and replacement, and self-cleaning system diagnostics. We also diagnose and resolve issues with temperature inconsistency, which is frequently caused by miscalibrated thermostats rather than element failure.
Austin's growing food culture means we regularly service premium cooking appliance brands including Wolf, Viking, Thermador, Dacor, and Bertazzoni alongside standard residential brands — and our technicians are trained and equipped to handle these high-end systems appropriately.
A broken dishwasher means hours of additional hand-washing every week — an aggravating time sink for any busy Austin household. Our dishwasher repair technicians resolve failures across all dishwasher types: standard built-in units, drawer dishwashers, portable and countertop models, and integrated panel-ready configurations from premium manufacturers. Most dishwasher repairs are completed within a single service visit.
We repair dishwashers that fail to start, won't fill with water, leave standing water in the tub after cycles, produce dishes that are dirty or spotted with mineral deposits, leak onto the kitchen floor, make grinding or humming noises during operation, or display error codes on digital control panels. Our technicians understand the complex interaction of spray arm systems, circulation pumps, water inlet valves, heat elements, and electronic control boards that modern dishwashers rely on.
Common repairs include: circulation pump and motor assembly replacement, drain pump service, water inlet valve replacement, door latch and hinge repair, spray arm cleaning and replacement, heating element replacement, detergent and rinse aid dispenser repair, door seal and gasket replacement, float switch and overfill protection service, and control panel replacement for units displaying persistent fault codes.
Beyond the primary kitchen and laundry appliances, Prime Fix Appliance services the complete range of home appliances found in Austin residences. Our technicians are experienced with countertop and over-the-range microwave repair, garbage disposal installation and repair, ice maker service for both built-in refrigerator ice makers and standalone undercounter units, wine cooler and beverage center repair for both thermoelectric and compressor-cooled models, and compact refrigerator service.
We also provide commercial-grade appliance repair for small businesses, restaurants, and property management companies throughout Austin and Travis County. Multi-unit residential properties benefit from our property management service program, which includes priority scheduling, consolidated billing, and technician familiarity with property-specific appliance inventories — reducing diagnostic time and increasing first-visit resolution rates for landlords and property managers.
For all appliance types and service categories, our approach is consistent: arrive prepared, diagnose accurately, quote honestly, repair correctly, and back our work with a guarantee. Austin deserves that standard, and Prime Fix delivers it on every single call — from the smallest garbage disposal issue to the most complex commercial kitchen appliance failure.
Every Prime Fix service call follows a structured, transparent process designed to deliver accurate diagnosis and lasting repairs with minimum disruption to your household.
Contact us by phone at +1 512-877-2590 or through our online form anytime — day or night. Describe your appliance issue and we'll schedule your appointment, including same-day slots when available.
A certified technician arrives within the scheduled window with a fully stocked service vehicle. You receive a call 30 minutes before arrival so you're never left waiting without notice.
Using professional diagnostic tools and deep technical knowledge, your technician identifies the exact root cause of the failure — then explains their findings in plain language before presenting a written repair estimate.
Once you approve the estimate, repairs begin immediately using OEM or OEM-equivalent parts. Most Austin repairs are completed during the initial visit. Your technician confirms everything is working correctly before leaving.
You receive written documentation of your 90-day parts and labor warranty. If the same issue recurs within 90 days, we return at absolutely no additional charge to resolve it completely.
Our technicians hold factory certifications and maintain brand-specific training across the full spectrum of appliance manufacturers sold in Austin's residential market.
Same-day service available. 90-day warranty included. No hidden fees. Call or book online right now.
Available 24 hours a day, every day of the year. Call, email, or fill out the form — a real Austin-based repair professional responds to every inquiry, fast.
For emergencies, call us directly — we dispatch immediately around the clock. For standard bookings, call, email, or use the form.
2007 Matthews Ln, Austin, TX 78745
Serving all Austin ZIP codes and surrounding Travis County communities.Open 24/7 — Including All Holidays
No extra charges for evenings, nights, weekends, or holiday service calls.We serve all Austin neighborhoods, ZIP codes, and surrounding Travis County communities. Our mobile technicians reach you fast across the entire metro area.
Your information is never shared or sold. We contact you only about your repair request.
A Prime Fix technician will call you within 30 minutes to confirm your appointment. For immediate emergency service call +1 512-877-2590.
Answers to the questions Austin homeowners most commonly ask before booking their first Prime Fix service call.
For standard appointments, we offer same-day scheduling Monday through Sunday across all Austin ZIP codes. For emergency service — active leaks, complete refrigerator failure, gas appliance issues — we dispatch immediately and typically have a technician on-site within 2 to 4 hours. Our 24/7 dispatch line means there is never a time you cannot reach us for an urgent repair need.
We service virtually every major appliance brand sold in the United States market, including Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Bosch, Frigidaire, Electrolux, Miele, Sub-Zero, Wolf, Viking, Thermador, Dacor, Speed Queen, Kenmore, Amana, Haier, Fisher & Paykel, and many others. If you have a brand you don't see listed, call us at +1 512-877-2590 and we'll confirm whether we service it before scheduling.
Every repair performed by Prime Fix Appliance is backed by our 90-day parts and labor warranty. If the same issue recurs within 90 days of our service call, we return to your Austin home and resolve it at no additional cost to you — no arguments, no fine print to navigate. We use OEM and OEM-equivalent parts on all repairs to ensure the durability and reliability that makes this warranty meaningful.
This is one of the most important questions in appliance service, and we answer it honestly every time — even when the honest answer is that replacement makes more economic sense. As a general guide: if your appliance is under 10 years old and the repair cost is less than 50% of its replacement value, repair is usually the right choice financially. Our technicians will always give you an unbiased assessment and explain their reasoning clearly before recommending any course of action.
Our diagnostic fee is $89 and is applied toward the cost of your repair if you choose to proceed. Repair costs vary significantly based on the appliance, the brand, the nature of the failure, and the parts required — but you'll always know the total before any work begins. We never charge for unexpected extras. Financing options are also available for larger repair jobs.
Yes, without exception. Prime Fix Appliance holds all required state and city licenses for appliance service contracting in Texas and the City of Austin. We carry comprehensive general liability insurance and full workers' compensation coverage for every technician on our team. We provide proof of insurance to any customer upon request, and we require all team members to maintain current professional certifications relevant to their repair specialties.
No. Our service rates are flat and consistent regardless of when you need us. A Saturday night emergency call to repair your refrigerator carries the same rate structure as a Tuesday afternoon appointment. We believe emergencies don't follow a schedule, and we won't penalize Austin homeowners for needing help outside traditional business hours. Our 24/7 availability is genuinely unrestricted.